First, let me clarify that the TV is, in fact, native 1080p. No question about it.
Second, the panel on this TV is made by Samsung, and the quality is excellent.
Third, TCL's website has a find service center location search and it is quite extensive ..
Based on the two year warrantee, what I am seeing with my TV and Amazons excellent delivery, I'm giving this set a Best Buy rating ..
UPDATE 11/16/2010 .. this set is just plain excellent .. and Amazon service is top of the line .. my set developed a thin blue vertical line, I contacted Amazon, they picked up the set the next day and delivered a new set at the same time .. hard to beat that ..
Update 11/17/2010 .. it's a bit tiresome getting messages from folks who 1) don't have the TV and want to slam it in a public review 2)Know little to nothing about TV's .. I had an electronic repair business for 10 years and I've worked on a lot of TV's .. so I know what I'm talking about .. any TV by any maker is not 100% perfect 100% of the time .. I stand by the fact that this is a great set .. hey, if you don't want to buy it, go get something from the local 'Mart or what not .. or get nothing at all .. matters not to me .. I think you'll be missing out on a great deal, however ..