I found the article stating it was on the same level as Samsung here:
https://breathequality.com/airmega-400s-review/#a4
Under the customer service section.
And yeah, Xiaomi has no presence here. I think people with the Xiaomi phones in the US bought them internationally, and not even from Amazon but from sites like AliBaba or something. I don't think resellers here are very trusted for Chinese products. Even some of the vape equipment, I'd get from FastTech before Amazon or something. Funny enough, I did use eBay for a glass replacement on one of my units lol. It was fine and fit well but nothing beyond that. Coils and other stuff, I'd get the stuff labeled "authentic" on FastTech before going eBay or anywhere else.
And yeah, agreed about the features of the latest Android iterations. iOS features in the past few updates have been more exciting than what Android has brought. I still upgrade iOS versions with no worries but I do wait for an x.1 version beforehand. People on Reddit love being guinea pigs for the betas and launch day official releases so their complaints 15 minutes after using a new upgraded OS is always fun to read through. And an indicator on whether to upgrade or not.
I'm currently laughing at the idiots on the S10 sub who would've slit their mothers' throats for an invite via the Samsung Members app to the beta and now are complaining about HDR issues with the camera and certain features being gone from the Pie days. At least they have a good change of scenery. Before they were complaining about the minute difference in performance the Exynos models had over the SD variant, including the camera performance and getting Night Mode.
As for this new purifier we got, this thing has some grunt. Standing next to it, you can feel it fighting with your lungs to suck the air from around it lol. I think this is what we needed with the cooking that goes on in our house as well as our dog who is shedding for the winter. We got it in black, so it looks pretty subtle with the rest of the house. Opted for the non-WiFi model since it'll be on all the time on Smart mode, so no need to fiddle with that. And it's only compatible with Alexa, which is strange. You'd think they'd include Google Assistant and leave out Apple's Homekit but it seems like they're butt-buddies with Amazon all of a sudden. Dyson is the same way where it is only compatible with Alexa, as far as I know.
But props to Amazon for getting their smart home stuff in to every home. I remember how Siri was the first assistant out there, at least on a wide-scale, and people knew the name "Siri" while being oblivious to the Google Assistant. Plenty of memes about Siri. Now Alexa is the focus of memes with the whole "Alexa, play _____" where you mention a song to describe the mood or emotion of something. I don't know about in the EU or even Asia, but Fire sticks are pretty popular. If anyone has a dedicated streaming device, it's most likely a Fire device. On sites with tech deals, most of the people mention getting their smart devices, as well as IFTTT, connected with those devices. Which isn't to say they don't use Assistant but I get the impression they use Assistant on their phones when they want to control something with their phone, but in the house they opt for Alexa-equipped devices and are looking for appliances and other smart devices that are compatible with Alexa.
Ring is another big brand, owned by Amazon, and it seems like a 50/50 split between Nest and Ring alarm systems, cameras, doorbells, etc. Any one else leftover is using a Wyze cam or some obscure camera brand with a custom set up that requires some experience with networking and getting everything to play nice and remain connected. So a tiny majority. But Amazon has its foot in people's houses via the Ring route, as well.
I doubt we switch from using our Assistant devices (phones, 3 Minis) and just to Alexa when the Echo Show 5 gets here, but something tells me Amazon is so vested in getting their devices in to every home, that their user experience with their devices is a prime focus of theirs. They want to make sure every thing is integrated properly and users aren't forced to dig in to the settings and troubleshooting if something doesn't work. We have some issues with Assistant devices not responding all the time or simply being kicked off the network and failing to make connections. It could be our network but no other device has this issue, be it our Ring alarm base station, Nest thermostats, or computers, tablets, phones, etc. Just the Mini devices.
I can't remember if I asked before but have you thought about a mesh network? Orbi, Google, etc.? We may need one since our house is becoming "smarter" with more devices and those devices are starting to be outside our house and not just inside and near our E4200 Linksys router. I think one of our TP Link lightbulbs outside is unable to get a reliable connection and gets knocked offline from time to time. And with the addition of a door bell soon, connection quality might be an issue then. And if we go the Ring outdoor camera route in the future, that's just one more thing.
It compounds the issue because our setup is so retarded but is required to stay this way. Our modem has to be in the basement because the wiring is such that voice from Xfinity is not available from any other coaxial port in our house but the one in our basement. That modem is a router/modem combo, which I disabled the router for because of shit coverage. So it has a 100 foot ethernet cable running from the modem, across the basement and up the stairs to the ground floor. Then it takes a trip directly vertically about 15 feet along the stairwell to the top floor landing, where I have placed the router to cover the first and second floor adequately. And it does cover our rooms everywhere just fine but a few reasons make me want to upgrade. One, is to get rid of this retarded set up which involves a 100ft ethernet cable. The second, our router is 8 years old now. Maybe older. It still broadcasts in N-wireless but we are so beyond that now, it's time to get an AC router. And second, it would likely improve coverage outdoors for smart lights and cameras, something that is already an issue for us now and probably will only get worse with more devices added.
I've seen reviews say that Orbi and Eero are both good and to stay away from the crap that Google puts out. But it seems time for us to get with the ages on the router front because now our home security may depend on it, be it the alarm system or security cameras or security lighting.