Technology Laptop Problem

Casey

Well-Known Member
Staff member
#1
Hey guys, having a problem at the moment (as anyone of you that follow me on Twitter/Facebook will know).

Here's what happened.

About a week or so ago, all of a sudden, the screen on my laptop started to fade, then brighten, then fade, then brighten, over and over again. The same way it does when you unplug and then plug-in the power, the automatic brightness control.

Then the power supply not only stopped working, it completely blew. Light didn't come on, or anything.

So I tested it with a multi-meter and it was definitely broken. So I ordered a replacement power supply which came today.

I plugged it in, and it worked fine. For 10 minutes. Then exactly the same thing happened. It started losing the connection and then blew the new power supply too.

I'm so pissed off. I've been without my laptop for a week now, because the battery is empty and I have no way to charge it.

I've purchased another power supply, and this time, when it arrives, I'm going to plug it in, without the battery.

My cousin reckons that the battery is faulty which is sending the power charge back into the power supply and blowing it. But I need to confirm this for sure before I buy a new battery.

There can't be anything wrong with the motherboard or circuitry because the laptop booted fine into Windows when I first plugged in the new power supply today, before it blew again and it ran out of battery.

This is really annoying. Any thoughts?
 
#2
that sucks, i have no idea what the problem would be, i guess the guarantee warranty on the new power supply is no longer valid since your cousin changed it and put on a different connector
 

masta247

Well-Known Member
Staff member
#3
It might be laptop that might be faulty. Do you have a warranty? Can't you send it to get it repaired?
It's hard to say that it's battery that is faulty. And it might be dangerous for your laptop.

On a side note this is why I prefer laptops from bigger brands I trust. Things like this happen there too but not as often ;)
 

Casey

Well-Known Member
Staff member
#4
Yeah, I have a warranty on the laptop. At least I'm pretty sure that I do.

I'll send it off to get it fixed, but I want to make sure that that's absolutely necessary first. Basically once I've exhausted all possible solutions that I can do myself, I'll give in and send it back. I don't want to have to do that though.

I don't think the laptop itself is faulty. From my experience, it wouldn't boot if that was the case.
 
#6
if your laptop is still under warranty i don't see what the problem is in getting it fixed.

my laptop had problems with the disc drive and then the touchpad while under warrenty, i called them up and had it picked up both times, fixed, and delivered back within a week with no major problems.


my laptop has a battery but i always run it on the mains with the battery in it too so as to get the best screen brightness.

if it's a Hewlett Packard laptop like mine is i got an email a while back about a recall on certain laptop models with disfunctional batteries, luckily i checked the email and the information supplied didn't match the details to that on my laptop battery.
 

Casey

Well-Known Member
Staff member
#7
Can't run diagnostics vg because I can't turn it on - the battery is dead and power supply is blown.

Yesh I don't want to have to send it off if it's something that I can fix myself, which it might well be.
 
#8
casey you have already tried fixing laptop yourself with ebay and your cousins help too and my guess is this has already cost you unnecessary money in buying another power pack too.

warranty should cover it, it just means that you will be without laptop for few days.
 

Shadows

Well-Known Member
#9
I honestly think you just needed the right connector. Maybe it shouldn't have been changed by your cousin. (Tough, I'm sure I he knows what he's doing, I just don't think something like THAT should be changed.)
 

Casey

Well-Known Member
Staff member
#10
/\ No.

The power supply was exactly the right one. It was just the part on the end was the wrong size, so he soldered on one that was the correct size. That was 100% not the problem. Remember, I've had this same issue with two different power supplies.

Given that the laptop booted fine, logically it HAS to be the battery.

So, when the new supply arrives, I'm going to take out the battery and run the laptop off mains only.

If it repeats the same behaviour again, then I'll send it in for repair.
 

Casey

Well-Known Member
Staff member
#13
Windows 7 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>OSX
 

Casey

Well-Known Member
Staff member
#15
^You didn't type that on your laptop. I typed this on my macbook.

pwned. :D
That's not a pwn. That's just saying "My laptop is currently working and yours is not" - which is the subject matter of the thread. You're just regurgitating the subject matter in an attempt to throw it back at me. You and I both know you could do better than that.
 

masta247

Well-Known Member
Staff member
#19
It could have happened but possibly would be less probable. In that case it would be even better to get an IBM or even Sony Vaio ;)
 

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