^if that doesnt work, make sure are all the drivers are properly installed. if they are than its probably needs to be cleaned with a cd cleaner. and if that doesnt work that in crapped out
Listen you must pull the cd-rom out of your computer and install it in a different computer. If the cd-rom works on a different computer then its fine and you computer has the problem. If it dosn't work on a diffent computer than the drive is broke and go and buy a new one.